Prescient Solutions is committed to maintaining transparency, accountability, and ethical practices. To uphold these values, we have established a dedicated grievance reporting channel accessible to all stakeholders, both internal and external.​

 

Grievances
For concerns related to workplace issues, misconduct, or other grievances, please contact:

📧 grievance -at- prescientsolutions.com​.au

 

Upon receiving a grievance, we will provide information about our grievance process, including:​

• Grounds for accepting a grievance​

• Steps involved in the grievance process and targeted deadlines

• How a resolution will be facilitated​

We are committed to responding to grievances by:​

• Regularly communicating each step and its outcome in the process for seeking a resolution to the grievance and confirming when a resolution has been achieved, or​

• Providing a rationale if the issue raised is not accepted as a grievance​

To protect stakeholders who raise grievances, we have processes and controls in place to prevent any form of retaliation.​

This mechanism aligns with B Corp standards, ensuring that all stakeholders have a safe and confidential avenue to voice concerns.